Primary Care Support Service

Other services in Westminster

The Primary Care Support Service (PCSS) works in partnership with GP’s and primary care staff across the London Borough of Hammersmith & Fulham, the Royal Borough of Kensington and Chelsea, and the City of Westminster. We offer a free, friendly and confidential service which is open to people aged 18 or above who have alcohol or drug problems.

PCSS also provides advice and information to families, friends and carers. In participating surgeries your GP, Nurse or Health Care Worker can make an appointment for you with the Shared Care Worker who will provide you with information about what we can offer and will undertake an assessment of your needs. We will work together to formulate a care plan tailored to your needs, supporting you to reach your full potential.

Users rated this service: smilesmilesmilesmile

Contact details

We are based in 23 GP surgeries across the London Borough of Hammersmith and Fulham, the Royal Borough of Kensington and Chelsea, and the City of Westminster.

Tel: 020 8740 6815
Fax: 020 8740 5417


Mon - Fri opening hours vary between GP surgeries


Self referrals: If you are concerned about your alcohol or substance misuse issues then you should speak to your GP or Practice Nurse in the first instance.

Onward referrals: Depending on need, we can refer service users to community or residential detox, day programmes or residential rehab.

Users rated Primary Care Support Service

Every time someone uses one of our services, we ask them for feedback on their experience. This is what users have said about Primary Care Support Service.

I was happy with the service I received today smilesmilesmilesmilesmile

I received a warm welcome smilesmilesmilesmilesmile

The information I received was useful smilesmilesmilesmilesmile

My keyworker was helpful smile

I would recommend this service to others smilesmilesmilesmilesmile

What people think

Friendly staff